Meet the Knowledge Vault, built from Founder Experience.
We interview and chat with the founder, on a call or online, and touch on the topics about the business, one at a time. They talk. We listen. No typing, no forms. When online, go at your own pace, pause whenever you like.
All Captured for a Smooth Transition
The founder chats with us and is gently guided. This can be on a call or using our AI model, highly trained to capture the moments that count. The knowledge becomes something successors can turn to — not a document that gathers dust, but an archive that answers back.
On request we will send a Tablet with a simple microphone on/off function. The founder talks with the AI — warm, patient, at their own pace. No typing, no forms. They share the story of the business: the customers who matter, the suppliers they trust, the decisions they're proud of, the lessons they learned the hard way. Pause anytime, come back when ready.
Each conversation is carefully transcribed and distilled into clear, individual insights — tagged by topic, linked to the moment they were said. Gold reaches the rim as each area of the business is gently covered.
The successor asks a question — "Why does Smith & Co get 15% off?" — and receives an answer in the founder's own words, with a link to where it came from. Not a document. A living record that's there when they need it.
The same conversation, two ways. If it needs a person, we book a call. Or the founder talks to the AI when it suits them. The archive is the same. Only the setting changes.
If the interview needs a human, we do it on a call. Older founders are often happiest on the telephone or FaceTime. Offices that already run Zoom or Teams use that. Same conversation. No one travelling.
You open a link on your tablet or laptop. Our AI speaks with you — warm, patient, no typing — and guides you through each area of the business. Your own time, your own pace, as many sessions as you like. We support you throughout and build the archive from what you share.
You handle the legal and financial side. But what about the things the founder knows that no document captures? The Knowledge Vault preserves that — and gives you a considered, well-structured deliverable to pass to the buyer, the family, or the next partner.
Book a free call. We'll talk through the business, explain how it works, and show you what a captured knowledge archive looks like.